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Even though I’m a bit psychic myself (skeptical? I predicted that!) I wasn’t planning to get a psychic reading that day, but went along with my friend as she got hers. When she was done, she declared the psychic to be 100% accurate.

“100%? Come on,” I said.

“Try it!” she said.

So I did.

We were visiting the town of New Hope, Pennsylvania, for all its wonderful little shops. Antique tchotchkes, lovely little cafes. It was a haven for motorcyclists and mind readers. Big, bulky tough guys with tattoos right beside psychics who were giving readings for $10 a pop. I haven’t been there for over twenty years, but still remember our visit.

The psychic had predicted I’d have one son and I did.  Also, that my son would have a soul similar to my father’s. Well, both were Libras. I can’t remember anything else she said that was earth-shattering, but my friend had been promised she’d be rich beyond her wildest dreams, marry Mr. Right and live happily ever after. How did that work out? Well, not as planned. In fact, quite the opposite. She wondered: is it possible to sue a psychic for malpractice?

Maybe all we really want to hear about the future is that it will be better than today. That sounds entirely possible, and with some effort and a prayer for good measure, could become a self-fulfilling prophecy. I predict clear skies (sometimes), green lights on the road (here and there) and free will (all the time.)

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Speaking of bare minimums (as a recap, here’s a link to my last wee postie), I remember the time I went to a franchise donut shop and experienced a real-life example. I’m not naming names here, but it rhymes with Flunkin Flonuts.

When I got my order, the employee handed me a small, flat piece of cardboard with my coffee. I asked her what it was.

“It goes on your to-go cup.”

“What for?” I asked.

“In case the cup is too hot,” she replied.

Oh. Shouldn’t it be on the cup already? Cuz now I’m holding it. You know what? It is too hot. Really does need a sleeve.

I wondered why they would do it this way. It’s happened every time since, and that was a few years ago, so I have to assume it’s a company policy.

Let me see. They were sued because the coffee was too hot. Instead of ordering the manufacturer to make new cups that were thicker (and would cost money), they ordered sleeves that could slide onto their already existing cups.

Rather than making it policy for employees to put the sleeve on the cup (which would take three extra seconds and theoretically cost the company profits), they decided to do the barest minimum possible.

Here’s your to-go cup filled with scalding coffee. We know it’s too hot for your hands to hold. So here. Take the Java (nay, let’s call it “Lava”) in one hand (we’ll call that your expendable hand, so if you’re right-handed, use your left), the sleeve in the other. And here’s a coupon. 10% discount for your visit later today to the Medi-Merge.

Here’s my point. Isn’t it better to raise the bar just slightly than to avoid improving a situation? Food for thought on a Sunday afternoon.

Have a Mary Little Christmas

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