Yesterday, I had jury duty.  To put it kindly, I was not looking forward to a single part of it.  Let’s just say that this isn’t the first time I’ve been called and I am never selected for a jury.  So don’t lecture me.  No, seriously.  Do not.

That was where I was mentally when the judge took the lectern.  He introduced himself and thanked everyone for being there.  I managed not to roll my eyes. “No, seriously.  I’m not saying that because it’s your civic duty.  I’m saying that because you are all making a huge sacrifice.  You are missing work, volunteer activities and time with your family and friends.”  The more he talked, the more we understood.  He got it and we felt appreciated because clearly we the people had been seen and heard.  The change that came over the group was amazing.

Throughout the day, I saw this effect again and again.  Someone would mess up going through security (I have no clue who that woman was, ahem), and the guard just smiled.  “Let’s try something different this time.”  And the whole time they chatted and set people at ease.   They took their jobs seriously but they saw clearly that a little kindness made the day go better for everyone.

–SueBE

Advertisements